Return Policy
RETURN POLICY
We want you to love your purchase! If something doesn’t work out, we’re here to help. Please review our updated return policy below:
Eligibility for Returns
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Returns are accepted within 14 days of the original purchase date.
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Items must be unworn, unused, with original tags and packaging intact.
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A receipt or proof of purchase is required.
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Returns are for store credit only, issued as an electronic gift card via email.
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No refunds to credit cards or original payment methods.
Non-Returnable Items
We cannot accept returns for:
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Sale items marked “SALE,” “Final Sale,” or “Vintage”
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Beauty, personal care items, undergarments, or swimsuits
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Custom or personalized items
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Perishable goods (e.g., food, flowers, plants)
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Hazardous materials or flammable liquids/gases
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Gift cards
Online Orders
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We offer prepaid return labels for your convenience.
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The cost of the return label will be deducted from your store credit.
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Original shipping charges are non-refundable.
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Once we receive your return and confirm it’s in sellable condition, your store credit will be emailed.
Prefer to ship your return yourself? You can also send returns to:
FORM + CONTENT
24480 Main St. #150
Newhall, CA 91321
Shipping Liability
FORM + CONTENT is not responsible for packages lost or damaged in transit. Please keep your return tracking info handy and reach out to the carrier directly for any delivery issues.
Questions?
We’re happy to help. Contact us at erica@formandcontent.shop or 661-554-3925.
